Medical Policy
Shivohum Ayurvedic Global Hospital respects patient privacy and confidentiality.
Privacy Policy
Shivohum Ayurvedic Global Hospital respects patient privacy and confidentiality.
Information We Collect
- Personal and contact details
- Health-related information for medical care
- Communication records (calls, WhatsApp, email)
How We Use Information
- Consultation and treatment coordination
- Appointment scheduling and follow-ups
- Internal medical documentation
Data Protection
- Patient data is stored securely
- Access is restricted to authorised personnel
- Information is never shared without consent, except where legally required
Refund Policy
Ayurvedic treatments are personalised and planned after consultation.
Refund Guidelines
- Consultation fees are non-refundable once consultation is completed
- Treatment charges depend on services availed
- Unused treatment sessions may be reviewed on a case-by-case basis
Refunds, if applicable, are processed after administrative and clinical review.
Cancellation Policy
- Appointments should be cancelled at least 24 hours in advance
- Late cancellations may not be eligible for rescheduling
- IPD admissions require prior notice for cancellation
Refunds, if applicable, are processed after administrative and clinical review.